Shipping and Returns
Shipping Policy
Processing Time
Orders are typically processed within 1-2 business days. Please note that processing times may be slightly longer during peak seasons or sales events.
Shipping Rates and Delivery Times
We offer various shipping options to meet your needs. Shipping rates and delivery times will be calculated at checkout based on your location and the selected shipping method.
International Shipping
We ship to selected international destinations. International shipping rates and delivery times will be calculated at checkout. Please be aware that additional customs fees or import duties may apply and are the responsibility of the recipient.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number on our website or through the carrier's tracking portal.
Lost or Delayed Packages
If your package is lost or significantly delayed, please contact our customer support team, and we will assist you in locating or replacing your order.
Return Policy
30-Day Return Policy
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within 30 days of receiving your order for a full refund or exchange.
Eligibility for Returns
To be eligible for a return, items must be unused, in their original condition, and in the original packaging. Some items, such as personalized or final sale items, may not be eligible for return.
Return Process
To initiate a return, please contact our customer support team with your order number and the reason for the return. We will provide you with instructions on how to return the item(s).
Refund Process
Once we receive your returned item(s), we will inspect them and process the refund or exchange. Refunds will be issued to the original payment method within 5-7 business days.
Return Shipping
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective item.